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QUESTIONS & ANSWERS
Thank you for your interest in the 2020 CMLA Mortgage Expo! This page contains a comprehensive list of FAQs related to the event. If you don’t find the answer to your question in this list, please don’t hesitate to contact us.
Registration Questions
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What is included with the Day Pass?
The Day Pass includes entry to the expo hall, educational breakout sessions, cocktails with the exhibitors, and two drink tickets.
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What is included with the Day Pass with Breakfast?
The Day Pass with Breakfast includes entry to the expo hall, educational breakout sessions, Keynote Breakfast, cocktails with the exhibitors, and two drink tickets. Day Pass with Breakfast will NOT be available on the day of the event.
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What is included with the Realtors Pass?
The Realtors Pass includes entry to the expo hall, educational breakout sessions, cocktails with the exhibitors, and two drink tickets.
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What is included with the Realtors Pass with Breakfast?
The Realtors Pass with Breakfast includes entry to the expo hall, educational breakout sessions, Keynote Breakfast, cocktails with the exhibitors, and two drink tickets. Realtors Pass with Breakfast will NOT be available on the day of the event.
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What is included with the Realtors CE Add on?
The Realtors CE Add On includes entry to the Continuing Education class where they will receive 2 CE credits & certificate for attending the entire class & completing an exam offered by the proctor.
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When is the registration deadline?
The registration deadline is Friday, April 3, 2020. If registering past the registration deadline, you will need to bring your receipt and have a badge printed at the event.
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What is the registration deadline to attend the Keynote breakfast?
The registration deadline to attend the Keynote Breakfast is Friday, April 3, 2020.
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How do I view 2020 EXPO attendees?
You can view the 2020 CMLA Mortgage Expo attendee list on the website under the "Attendees" link. From that page you can narrow your search with filters, or search by the attendee's name or company. Additionally, there are links to view past Expo attendees.
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Can I recruit/what are the recruiting policies?
CMLA events are non-recruiting functions! Solicitation and/or distribution of employment opportunities, including net branch/net compensation plans, is prohibited. The penalty for non-compliance with this policy is immediate expulsion from the event without a refund of fees paid to CMLA related to the event.
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What is the refund policy?
Sponsorship and Exhibitor Spaces: Refunds will not be available for sponsorships or exhibitor spaces.
Event Registrations: Refunds will not be available within 5 business days prior to the event date. Refunds requested before the deadline may be available at the discretion of CMLA. The policy may be superceded by individual event contractual attendance guarantees. Refunds are subject to a 4.5% processing fee plus an additional $2 administrative fee.
Event Registrations: Refunds will not be available within 5 business days prior to the event date. Refunds requested before the deadline may be available at the discretion of CMLA. The policy may be superceded by individual event contractual attendance guarantees. Refunds are subject to a 4.5% processing fee plus an additional $2 administrative fee.
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Will walk-in registration be available at the event?
Yes. Before walking up to the registration table, walk-in attendees can register online at www.CMLA.com/register. After registering on your phone, please visit the walk-in desk and show your receipt to staff to have your name badge printed.
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Where do I pick up my name badge?
At the registration table at the top of the stairs. Exhibitors may pick up their badges as early as 7:00 a.m. and general attendees can pick up starting at 8:00 a.m.
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Do I need to wear my name badge?
Yes. The name badge serves as the entrance ticket.
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How many attendees are expected to attend the Expo?
We expect up to 1,000 attendees.
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What forms of payment will be accepted for walk-in registrations?
We accept credit card, PayPal & Apple Pay. Please have payment ready before visiting the walk-in registration tables.
Exhibitor Questions
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How do I locate my booth?
Please refer to the "Exhibitors" page for a detailed and interactive map of the Expo Hall. You will also be able to see other registered exhibitors.
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What is included with my booth rental?
Booths Include: Expo Day Passes for exhibit staff (quantities vary), 8' x 8' booth space, 8' high gray back drape, 3' high gray side dividers, a 77" X 44" one-line identification sign, one 6' silver/gray draped table, two side chairs and a wastebasket, WIFI, electrical, company logo and description on expo web site, and logo on mobile app. Premium Booths include Expo Day Passes for up to 4 staff, Standard Booths include Expo Day Passes for up to 2 staff, and Demo Booths include Expo Day Passes for up to 6 staff.
*Exhibitor staff must be registered before the deadline of Friday, April 3, 2020.
*Exhibitor staff must be registered before the deadline of Friday, April 3, 2020.
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How do I order more supplies for my booth (A/V equipment, additional tables or chairs)?
For additional booth supplies or to ship items through Freeman, please visit their website at: www.cmla.com/expo20-freeman
To take advantage of their discount pricing, order online by Friday, March 27, 2020.
To take advantage of their discount pricing, order online by Friday, March 27, 2020.
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Who is my point of contact for booth issues on the day of the Expo?
CMLA's Exhibitor Coordinator will be the primary contact on the day of the event. You will receive an email prior to the event with the contact person's name, phone number, and email address.
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When can I send my Expo materials to Freeman?
Freeman will accept crated, boxed or skidded materials beginning XXXXXXXXXXXXX. Material arriving after XXXXXXXXXXXXX will be received at the warehouse with an additional after deadline charge. Please refer to the Freeman Expo website, www.cmla.com/expo20-freeman, for more details.
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What is the deadline to purchase an exhibitor booth space?
The deadline for purchasing exhibit spaces is Friday, April 3, 2020.
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What is the deadline for exhibitor staff name changes and submissions?
The deadline for exhibitor staff name changes and submissions is Friday, April 3, 2020 at 5pm MST. Unused remaining passes cannot be redeemed on the day of the event.
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What is the process for setting up my booth?
Freeman will not be carting materials this year nor will they assist with unloading, unless items were shipped through them.
If you have shipped materials through Freeman, they will be at your booth when you arrive (or will be delivered shortly after exhibitor set-up starts). If you are bringing your own materials, the loading dock will be open during exhibitor set-up times. Exhibitors may not set-up their booths the night before the event.
If you have shipped materials through Freeman, they will be at your booth when you arrive (or will be delivered shortly after exhibitor set-up starts). If you are bringing your own materials, the loading dock will be open during exhibitor set-up times. Exhibitors may not set-up their booths the night before the event.
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Can I have booth staff replacements on the day of the event?
Yes. Staff replacements can be completed on the day of the event free of charge.
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Can I add additional booth staff from unused free exhibtior passes on the day of they event?
No. Unused staff passes will be forfeited after Friday, April 3, 2020. Additional staff can be registered as a paid walk-in attendee.
Sponsor Questions
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What is included in my sponsorship?
All sponsorships include recognition and signage at the 2020 CMLA Mortgage Expo, logo on the mobile app, logo on Expo email promotions, logo on social media marketing, and logo on the Expo website. Each sponsorship also has unique benefits. To see what a specific sponsorship includes, please view the descriptions on the sponsor webpage.
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What is the sponsorship deadline?
The deadline to purchase a sponsorship is Friday, March 20, 2020.
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Are registrations included in my sponsorship?
Registration for an Expo Day Pass is included with your sponsorship. Please refer to the specific sponsorship to see if your purchase includes a registration with breakfast.
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Are meals are included with my sponsorship?
Certain sponsorships include a complimentary registration for an Expo Day Pass with breakfast. The remaining sponsorships include an Expo Day Pass registration and the breakfast can be purchased separately.
Travel Questions
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What is the location of the 2020 CMLA Mortgage Expo?
The Expo is taking place at the Hyatt Regency Denver Tech Center located at 7800 E Tufts Ave, Denver, CO 80237
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Are hotel accommodations included in my registration?
Hotel accommodations are not included in Expo registration. Please visit the Hyatt Regency DTC Reservations page to book a room.
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Is a discounted room block available for the Hyatt Regency DTC?
Yes, please visit the Hyatt Regency DTC Reservations page to book a discounted room.
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Where can I park?
The Hyatt Regency DTC will be offering free onsite parking on the day of the event for all attendees, sponsors, and exhibitors. The parking arm will be up for easy entrance and exit to the garage. Parking is limited so we do encourage you to carpool!
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What is there to do in Denver?
There are numerous activities to do in Denver in April. From music and nightlife to sports and recreation, there is something for everyone. Please check out https://www.denver.org/ to plan your visit.
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How do I get to the Expo from Denver International Airport?
AIRPORT DIRECTIONS
Denver - DIA International Airport (DEN) - 303-342-2000
Driving directions from DIA to Hyatt Regency DTC
Exit the Airport to I-70 west
Take I-70 west to I-225 south
Take I-225 south to the Yosemite exit
Turn Left on Yosemite going (east) to Tufts
Turn right on Tufts
The Hyatt Regency is straight ahead
TRANSPORTATION OPTIONS
UBER or LYFT
Download the UBER or LYFT app for FREE on your smart phone.
How to arrange an UBER or LYFT pickup from DIA
Once you land, open the app and drop the pin anywhere at DIA.
Have your flight information handy before requesting your ride.
Request your ride 5 minutes before you’ll be ready to go - we recommend after you’ve picked up your baggage.
Be sure to connect with your driver to confirm your flight details and pickup location.
RTD Light Rail
www.rtd-denver.com
How to ride the RTD Light Rail
Go to your nearest Light Rail Station - SEE MAP
Purchase your tickets at the station vending machine.
Locate the correct platform - Lines E and F go directly to the Belleview Station from downtown without line changes. The Belleview Station is the CLOSEST station to the Hyatt Regency DTC at .5 miles away.
OPTIONAL STEP: use UBER of LYFT for a ride from the Belleview Station to the Hyatt Regency DTC.
Super Shuttle Service
www.supershuttle.com
303-370-1300
Denver - DIA International Airport (DEN) - 303-342-2000
Driving directions from DIA to Hyatt Regency DTC
Exit the Airport to I-70 west
Take I-70 west to I-225 south
Take I-225 south to the Yosemite exit
Turn Left on Yosemite going (east) to Tufts
Turn right on Tufts
The Hyatt Regency is straight ahead
TRANSPORTATION OPTIONS
UBER or LYFT
Download the UBER or LYFT app for FREE on your smart phone.
How to arrange an UBER or LYFT pickup from DIA
Once you land, open the app and drop the pin anywhere at DIA.
Have your flight information handy before requesting your ride.
Request your ride 5 minutes before you’ll be ready to go - we recommend after you’ve picked up your baggage.
Be sure to connect with your driver to confirm your flight details and pickup location.
RTD Light Rail
www.rtd-denver.com
How to ride the RTD Light Rail
Go to your nearest Light Rail Station - SEE MAP
Purchase your tickets at the station vending machine.
Locate the correct platform - Lines E and F go directly to the Belleview Station from downtown without line changes. The Belleview Station is the CLOSEST station to the Hyatt Regency DTC at .5 miles away.
OPTIONAL STEP: use UBER of LYFT for a ride from the Belleview Station to the Hyatt Regency DTC.
Super Shuttle Service
www.supershuttle.com
303-370-1300
Non-Recruiting Policy
CMLA events are non-recruiting functions!
Solicitation and/or distribution of employment opportunities, including net branch/net compensation plans, is prohibited. The penalty for non-compliance with this policy is immediate expulsion from the event without a refund of fees paid to CMLA related to the event.
Refund Policy
Suspended - Please contact the CMLA Office for refund policy details.
Suspended - Please contact the CMLA Office for refund policy details.
Sponsorships:
Refunds will not be available for sponsorships.
Event Registrations:
Refunds will not be available within 5 business days prior to the event date. Refunds requested before the deadline may be available at the discretion of CMLA. This policy may be superseded by individual event contractual attendance guarantees. Refunds are subject to a 4.5% processing fee plus an additional $2 administrative fee.
Expo
April 9, 2020
Hyatt Regency Denver Tech Center
7800 East Tufts Avenue
Denver, CO 80237
Contact CMLA
Colorado Mortgage Lenders Association
7600 E. Orchard Rd.
Suite 200-S
Greenwood Village, CO 80111
Phone: (303) 773-9565
Fax: (303) 773-8746
www.CMLA.com