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Leadership Forum - August 2020

Are you looking for ways to improve the operational effectiveness of your team, your department or your company? Join us for Charlotte Tyson’s “Organizational Effectiveness” workshop to learn how to equip everyone in your organization with tools and techniques to solve problems, resolve conflicts and introduce creative new ideas for improvement. By creating a common language and framework you are able to leverage the knowledge and energy of your entire workforce. This helps to create a culture of “continuous improvement” that leads to faster adoption and sustainability of new ideas.
November 2019 Leadership Forum
Leadership Forum
August 14, 2020
Organizational Effectiveness –
Motivating and Mobilizing Your Team

presented by Charlotte Tyson with Genworth Mortgage Insurance
Are you looking for ways to improve the operational effectiveness of your team, your department or your company? Join us for Charlotte Tyson’s “Organizational Effectiveness” workshop to learn how to equip everyone in your organization with tools and techniques to solve problems, resolve conflicts and introduce creative new ideas for improvement. By creating a common language and framework you are able to leverage the knowledge and energy of your entire workforce. This helps to create a culture of “continuous improvement” that leads to faster adoption and sustainability of new ideas.
 
Charlotte Tyson is the Director of Customer Consulting for Genworth Mortgage Insurance. She joined GE/Genworth Mortgage Insurance in 1988 and completed GE’s Management Training Program; in addition, she also trained in GE’s Process Improvement Methodologies, their Change Acceleration Program and is a Certified Six Sigma Black Belt.
 
As Director of Customer Consulting, Charlotte provides project support and practical application of process improvement tools and methodologies as a value added service to solve business problems for Genworth Mortgage Insurance’s customers. Areas of focus include: quality, the reduction of defects in the loan origination process, rework, redundancies, delays and costs associated with poor quality, efficiency, speed, productivity and cost per transaction, customer experience, customer communication, process consistency, and meeting or exceeding customer expectations.
 
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August 14, 2020 8:00 AM   through   12:00 PM
Phone: 3037739565
Email:
Event Details
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